The second year of RiverLink all-electronic tolling saw more drivers with prepaid accounts and transponders, more crossings on toll bridges, faster connections to customer service and new services.
“It takes time for people to adjust to new travel routes and a new tolling system,” said Megan McLain, innovative finance manager for the Kentucky Transportation Cabinet. “The increase in crossings and account growth tells us that more people are using the system in the most efficient and cost-effective way possible.”
Tolling made the bridges project possible, with two new bridges and revamped Kennedy Bridge connecting Louisville and southern Indiana.